Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client assistance staff is educated to quickly care for all of our website hosting clients’ questions and advice questions. Via our ticket system, you will be able to supply your issue and a support team member will likely go back to you in only maximum one hour. Actually, practice has confirmed that the general response time is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us anytime needed. Our team of consultants will undoubtedly be on–line for you 24x7x365 to answer to all your enquiries and to handle any situation you will have. You can submit a technical support ticket from the Domain Authority Site Control Panel or drop an email message any time. Furthermore, on business days, you’re able to give us a call or use the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require guidance while performing tasks within the Control Panel, you are able to always click on the Help control key and find your question in the list of articles or blog posts that will pop up. We have also turned a lot of the articles into educational videos. The collection of videos will show up if you click on the Videos key located on the top right.