Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our crew of technicians will try their best to answer to your advice tickets within about 1 hour. If, however, the difficulty you have encountered demands some help from the Administrators’ =Team,= we’ll forward the ticket to the administrator on duty and will submit a note to inform you.

  • Top quality support service
  • Top–class Client Support Service

  • We provide you with round the clock technical support through a turbo–fast ticket platform included in your Control Panel. You may e–mail us all the time about any of the apps that come pre–configured on the virtual server, such as the desired Linux OS, the server admin panel and our in–house created Site Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • In the Site Control Panel that will come 100% free along with your virtual server, you will find an educative Help zone, that features everything you need to learn about administering your web–sites and software. We have introduced a range of how to reports and video guides that show the important website managing tasks in an understandable manner.