1 hour ticket response
Domain Authority’s team of customer service technicians is devoted to giving quick answers to all your questions. We’ll examine your technical support ticket the second it is delivered and will reply with a solution to the problem within maximum one hour after the helpdesk ticket submission. Actually, our average technical support ticket response time is twenty minutes.
A Topflight Support Service
Our customer service staff members have immense experience in the website hosting arena and are knowledgeable enough to find a fast solution to your problem. If, however, the matter at hand is not within the competency of a technician, the support ticket will be forwarded to a developer or system administrator for additional investigation.
An Easy–to–Browse Help Center Section
Incorporated into the Site Control Panel is an easy–to–navigate Help section, which features different sources of information. You can search through a frequently updated knowledge base featuring web hosting account management articles and website management articles, check our how–to video tutorials or take a peek at the F.A.Q. section.