A 99.9% Server Uptime
Our website hosting system is based on a dependable, top–quality hardware configuration and a significantly customized Linux distribution. So, irrespective of what your site is, or how many website visitors you’ve got, or even if there’s a distributed denial–of–service attack, our hosting servers will remain up and running and your sites will remain visible online.
Our website hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you choose, our uptime guarantee stays the same.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is essential that you also build your own network architecture. For this reason, we built a custom–configured internal network in each one of our datacenters. Relying on enterprise–level Juniper switches and routers, our internal network allows for extraordinarily fast data transfer rates and is also completely redundant.
In this way, you will enjoy a 99.9% network uptime in our US datacenter, in our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter and in our AU datacenter, no matter which web hosting offer you have chosen.
A 30–Day Money–Back Guarantee
Like with every other service, when it is your money on the line, you can’t feel truly safe. Because of this, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel happy with our web hosting service or in case you need to get a bit more robust hosting solution, such as a VPS servers or a dedicated servers – you’ll receive your money back in full, without obscure fees or repayment charges.
24/7 Technical Support
We’ve attentively chosen each single member of our 24x7 support team to make certain that we can offer the best possible tech support you can possibly get. Each of our technical support engineers has many years of experience dealing with web hosting accounts behind his back, so they know what they are doing. Besides, they are available to you 24/7 – you’ll be able to get in touch with them whenever you want and they will respond as soon as possible.
Their average support ticket response time is just 20 minutes, whilst with other web hosting vendors you need to wait around for days. What’s more, we offer you a 1–hour response time guarantee. Regardless of what happens, your questions will be replied to within an hour.