You'll find plenty of website hosting suppliers out there, yet most of them are resellers that have limited resources, particularly when it comes to support. A way to distinguish them is the option to reach the company over the phone. The type of support that you'll get through this channel of communication will vary depending on the provider - some offer professional telephone support, various others offer basic and customer support only because some issues are more time-consuming and it's far easier to be resolved through a ticket, particularly if the situation has to be escalated. Still, it's good to know that you can always contact your web hosting provider as there're many small matters which can be taken care of efficiently and timely through a telephone call, not mentioning that you can get more details for the services before you become a client.

Phone Support in Website Hosting

In case you decide to buy one of our website hosting, you will be able to contact our customer support crew over the phone for 14 hrs every day. We can help you choose the ideal package for your sites since we are aware that it is better to discuss these matters with a live person. If you already have an account, we are able to assist you with your sales/billing questions and / or general matters, even with some tech situations which don't require too much time or escalation to an administrator because it will be more appropriate to open a ticket for time-consuming troubles so as to have the entire communication in one place. We have phone numbers in the US, Great Britain and Australia, so you will be able to call the one you prefer and speak with our agents.

Phone Support in Semi-dedicated Servers

We provide live phone support 14 hours daily as part of the support services for every single semi-dedicated server plan that we offer. Since some issues are more complex and time-consuming, you'll have to open a support ticket in case you come across such an issue, still for any billing, general or minor tech issues you can always give us a call and we'll assist you without delay in order to save you the time you will need to spend on opening a ticket. Even if you do not have an account yet, you will be able to find out if you can host your internet sites on our high-tech cloud platform or you're able to get any other general info on our semi-dedicated services. We have local phone numbers in the United States of America, the UK and Australia plus a global number, therefore you will be able to call the one which is closer to your location.