Live Chat Support in Website Hosting
As we acknowledge the fact that numerous situations are often resolved when you talk with a live person, we offer a live chat service for all of our potential and active customers. The chat is accessible every single day and our customer care representatives will assist you with a wide range of questions and issues. In case you aren't our customer yet, you're able to learn more about our website hosting packages and the website hosting platform in general to make sure that your web sites will operate properly on our servers. If you already have an account and you've got some questions or you have any kind of issues with some of our services, you can join us on the live chat and we will provide the necessary information or assist you to troubleshoot the problem. You'll have to open a trouble ticket for some issues that need longer time or the expertise of a sysadmin, still for a lot of standard problems you can receive help on the spot.
Live Chat Support in Semi-dedicated Servers
We supply live chat support as standard with our services, so that whenever you have any kind of questions for our semi-dedicated servers, you're able to contact our customer support team anytime regardless of whether you have already acquired an account or not. Generally, the chat service is intended for pre-sales, billing and general questions and problems, but we're able to help you with various tech questions as well. We can help you pick the best plan for your websites in case you don't have an account yet, we can respond to any kind of billing questions or concerns you have or we can assist you with setting up your new email address on your PC or smartphone - all the aforementioned will be done promptly since our live chat service is available all day long, every single day. Any time you require help, you can talk to an agent and save a long time.